Gmelius
Gmelius is a Gmail-native team collaboration tool that transforms Google Workspace into a shared inbox platform with Kanban boards, automated sequences, shared labels, and internal notes — without leaving Gmail.
Our take
Gmelius is the pragmatic choice for Google Workspace teams who want shared inbox functionality without migrating their email to a new platform. Where Front and Missive require you to route email through their systems, Gmelius works entirely within your existing Gmail labels and Google Workspace account. The team collaboration layer — internal notes, assignments, Kanban boards — adds coordination without moving your data.
The practical comparison: Gmelius vs. Missive comes down to whether you prefer Gmail-native operation (Gmelius) or a standalone client with multi-provider support (Missive). Gmelius vs. Front is a price and maturity trade-off — Gmelius is cheaper for comparable collaboration features; Front has deeper analytics and broader omnichannel support.
What stands out
Stays inside Gmail. Gmelius does not require you to forward email or change your address. Shared labels and assignments happen within your existing Google Workspace setup. For teams that have organized their Gmail carefully over years, this matters.
Kanban boards for email pipelines. The ability to drag email threads through pipeline stages on a Kanban board is useful for sales, support, and project tracking workflows. Most shared-inbox tools lack this visual pipeline view.
Automation sequences. Outbound email sequences built from Gmail, with Gmelius tracking performance and managing follow-up timing. This is sales engagement functionality at a shared-inbox tool price.
Where it falls short
Gmelius is Google Workspace exclusive. Any team with Outlook users cannot standardize on it. The rule execution limits on the Pro plan are also a real constraint for teams with complex automation needs.
Who should pick Gmelius
Pick Gmelius if your team uses Google Workspace exclusively, you want shared inboxes and collaboration without changing your email platform, and you want to add automation sequences without paying for a separate sales engagement tool.
References
- Gmelius product: gmelius.com
- Pricing: gmelius.com/pricing
- Shared inbox guide: gmelius.com/blog/shared-inbox
Pros
- Works inside your existing Google Workspace account — no email routing through Gmelius infrastructure, your Gmail stays primary
- Kanban boards for email pipelines combine inbox management with project tracking in one place
- Shared labels are a simpler model than shared mailboxes for small teams already organized around Gmail labels
- Automation sequences turn repetitive follow-up emails into set-and-forget workflows
- Strong Slack and Zapier integrations for teams with multi-tool workflows
Cons
- Google Workspace only — works exclusively with Gmail, not with Outlook or other providers
- $19/user/month Meli plan is limited; meaningful collaboration features require Growth at $25/user/month
- Pro plan rule execution limits (100,000/month) can be a constraint for automation-heavy teams
- Less brand recognition than Front or Help Scout, which can matter for enterprise procurement
- Some users report performance slowdowns in Gmail with Gmelius extension active on large inboxes
Features
- Shared inboxes: manage group email addresses or share specific Gmail labels with the team
- Internal notes: @mention teammates inside email threads with chat-style comments
- Email assignment and one-click delegation to specific team members
- Kanban boards: turn emails into task cards with pipeline-style stage tracking
- Automated email sequences with smart follow-up timing
- AI email triage: priority sorting and suggested actions for incoming messages
- Collision detection: see when a teammate is already replying to a thread
- Shared canned responses and template library
- Email open, click, and reply tracking
- Automation rules: tag, assign, and route emails based on sender, subject, or content
- Zapier, Slack, Trello, and HubSpot integrations
- Analytics and reporting on team response times and workload (12 months on Growth)